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Managed Services Solutions

Optimize, Protect & Maintain Your Security Infrastructure

Security and facility systems require ongoing monitoring, maintenance, and optimization to remain effective. Without proactive management, access control failures, security breaches, and compliance violations can put your business at risk.

At The Cook & Boardman Group, we provide comprehensive managed services to ensure your Doors, Frames, & Hardware and Electronic Security & Access Control systems function flawlessly—reducing downtime, enhancing security, and extending the life of your assets.

Why wait for a system failure when you can prevent it with proactive management?


Our Managed Services

Who We Serve 

Our managed services ensure ongoing security and facility performance for a wide range of industries.

  • General Contractors & Developers – Post-installation support for long-term security system functionality.
  • Facility & Security Managers – Preventative maintenance for multi-site security infrastructure.
  • Enterprise Clients – Scalable managed services for large businesses requiring centralized oversight.
  • Healthcare, Education, & Government – Compliance-driven service to meet strict safety and operational standards.

The Benefits of a Managed Approach

Many organizations rely on reactive maintenance, waiting for a failure before addressing security or facility issues. Our proactive managed services model ensures that systems remain operational, compliant, and optimized at all times.

Reduce Downtime & Security Risks – Prevent equipment failures and unauthorized access incidents before they occur.

Extend the Life of Security & Facility Investments – Properly maintained systems perform better and last longer.

Ensure Compliance & Regulatory Readiness – Fire-rated openings, ADA-compliant access control, and industry-specific security standards maintained.

Lower Total Cost of Ownership – Reduce unexpected repair costs and optimize long-term infrastructure investments.

What's in Our Managed Services Portfolio?

Access Control Services
Simplifying Access Control Management

Keeping your access control database updated is no small task. Our Managed Access Services provide an effortless solution by remotely managing your systems using secure servers hosted on Amazon Web Services (AWS).

What We Offer:

  • System updates, upgrades, and modifications managed entirely remotely.
  • Quick actions like adding, deleting, or changing cardholders via approved email requests.
  • Monthly reports on system usage, inactive cards, and other tailored data insights.


Why choose Managed Access?

  • Reduces upfront costs and simplifies budgeting.
  • Eliminates the need for dedicated staff.
  • Provides emergency lockdown capabilities via a mobile app.
  • Ensures top-tier uptime and seamless operation.

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Proactive Video Monitoring (PVM) Services
Real-Time Protection for People, Places, and Assets

Proactive Video Monitoring (PVM) goes beyond traditional security systems by providing 24/7 monitoring using IP cameras with intelligent detection software. Our intervention specialists respond instantly to real threats, deterring criminal activity and ensuring safety.

How It Works:

  • Intelligent detection filters out false alarms and identifies real threats.
  • Intervention specialists issue live audio warnings and follow customized protocols.
  • Specialists remain engaged until the situation is resolved, with optional mobile app access for added control.


Why invest in PVM?

  • Prevents criminal activity through real-time detection and intervention.
  • Customized protocols tailored to your specific needs.
  • Supports proactive rather than reactive security strategies.

Security Health Monitoring (SHM) Services
Ensuring System Reliability and Proactive Maintenance

Security Health Monitoring (SHM) offers 24/7 remote monitoring of your security systems, including video cameras, NVRs, and access control panels. We don’t just notify you of issues—we provide solutions and preventative recommendations to keep your systems functioning at their best.

What We Provide:

  • Near real-time alerts for device failures or infrastructure issues.
  • Comprehensive health status reports via a robust reporting engine.
  • Preventative maintenance recommendations to address potential problems.


Why invest in SHM?

  • Cost-effective, around-the-clock system monitoring.
  • Immediate notifications to reduce downtime.
  • Proactive identification and resolution of recurring issues.

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Protect & Optimize Your Security & Facility System

Ready to ensure your security and facility infrastructure remains efficient and compliant? Contact our team today.

Book a Live Demo

Industries That Benefit from Managed Services

We provide ongoing security and system management for industries that require continuous protection and operational efficiency.

Need Expert Security System Management? We’re Here to Help.

Book a Live Demo